Privacy Policy

Last updated: September 13, 2025

We minimize data we collect and retain, redact PHI in logs, and provide audit trails on request. For privacy requests, email support@closer77.com.

What we collect

  • Operational metadata needed to run the service (timestamps, channel identifiers).
  • Conversation content only as required for processing and safety/audit purposes.
  • Minimal PII (e.g., phone/email) to deliver messages and book appointments.

How we protect it

  • PHI/PII redaction in logs where feasible.
  • Tenant isolation and role-based access controls (RLS at the database layer).
  • Encrypted transport (TLS) and encrypted storage for secrets.

Your rights

  • Access, correction, and deletion of your data.
  • Data portability on request.
  • Opt-out of marketing communications at any time.